Contact Us at YMCA Trinity Group
Queen Anne House
Gonville Place
Cambridge CB1 1ND
Telephone: 01223 356998
Email: admin@ymcatrinity.org.uk
2 Wellington Street,
Ipswich,
Suffolk IP1 2NU
Telephone: 01473 252456
Email: admin@ymcatrinity.org.uk
The Cresset
Bretton centre
Peterborough PE3 8DX
Telephone: 01733 373175
Email: admin@ymcatrinity.org.uk
Accommodation
56 Westgate Street
Bury St Edmunds
Suffolk IP33 1QG
Telephone: 01284 701697
Email: admin@ymcatrinity.org.uk
Queen Anne House
Gonville Place
Cambridge CB1 1ND
Telephone: 01223 356998
Email: admin@ymcatrinity.org.uk
The Cresset
Bretton centre
Peterborough PE3 8DX
Telephone: 01733 269621
Email: admin@ymcatrinity.org.uk
Time Stop
101 Wellington St
Peterborough PE1 5DU
Telephone: 01733 891891
Email: admin@ymcatrinity.org.uk
2 Wellington Street,
Ipswich,
Suffolk IP1 2NU
Telephone: 01473 252456
Email: admin@ymcatrinity.org.uk
Gyms
Queen Anne House
Gonville Place
Cambridge CB1 1ND
Telephone: 01223 356998
Email: ymcafitnessQAH@ymcatrinity.org.uk
2 Wellington Street,
Ipswich,
Suffolk IP1 2NU
Telephone: 01473 252456
Email:ymcafitnessIps@ymcatrinity.org.uk
The Cresset
Bretton centre
Peterborough PE3 8DX
Telephone: 01733 373175
Email: ymcafitnessPbo@ymcatrinity.org.uk
Childcare settings
YMCA Blinco Grove
100 Blinco Grove
Cambridge CB1 7TS
Telephone number: 01223 949090
Email nurseryadmin@ymcatrinity.org.uk
YMCA Exning Road
129 Exning Rd
Newmarket CB8 0EL
Telephone: 01638 676556
Email: nurseryadmin@ymcatrinity.org.uk
YMCA Grundisburgh
Alice Driver Road
Grundisburgh
Ipswich IP13 6XH
Telephone: 01473 738017
Email: nurseryadmin@ymcatrinity.org.uk
YMCA Providence
2 Wellington Street
Ipswich IP1 2NU
Telephone: 01473 295258
Email: nurseryadmin@ymcatrinity.org.uk
YMCA Childcare St Margaret’s Road
Lowestoft NR32 4HW
Telephone: 01502 585882
Email: nurseryadmin@ymcatrinity.org.uk
Projects
Access to Employment is a project supporting Peterborough Citizens on their journey towards employment, education or training.
Telephone: 07812 656418
Email amy.satchell@ymcatrinity.org.uk
Our Appropriate Adults are well trained and very committed local volunteers. Whenever we represent a vulnerable adult or young person in custody, we provide them with the right support, guidance and a caring lead to make sure they are treated properly.
Email: lee.adamson@ymcatrinity.org.uk (for Cambridge and King’s Lynn)
Email: mike.sampson@ymcatrinity.org.uk (for Peterborough)
YMCA Menu of Services was designed to offer schools and partners a range of services to improve the physical, emotional and psychological well-being of young people in their care.
Telephone: 01733 373 187
Email: lisa.smith@ymcatrinity.org.uk
Our Respect project works with young people between the ages of 11-25, supporting those affected by domestic abuse.
Telephone: 01733 373183 or 07799 901502
Email: clare.taylor@ymcatrinity.org.uk
The Shine Project
Imperial House
Bevan Street East
Lowestoft
Suffolk
NR32 2AA
Telephone: 01473 252456
Email: shine@ymcatrinity.org.uk
Youth Ipswich
2 Wellington Street
Ipswich IP1 2NU
Telephone: 01473 252456
Email: youthipswich@ymcatrinity.org.uk
Our reparation service provides locally based opportunities to enable young offenders to engage with in their community
Teresa Brown – Reparation Activities Coordinator
Telephone: 07837268556
Email Teresa.brown@ymcatrinity.org.uk
Recruitment
Recruitment - click to view details
People choose to work at YMCA Trinity Group because they want to make a difference in the lives of young people and they want to work in an environment that will support them to do so.
Resident’s complaint process
Making a complaint - click to view details
Get in touch with a member of staff. They will listen carefully and do their best to help resolve your complaint.
If, after we have tried to resolve your complaint, you do not feel we have helped, please let us know and we will start our formal process.
Stage 1
Your complaint will be passed onto a Senior Accommodation Project Worker. They will contact you on their next working day to let you know they have received your complaint.
The Senior Accommodation Project Worker will investigate and discuss options to find a resolution with you. This will usually take a maximum of 10 working days.
If you feel your complaint has not been satisfactorily resolved, we can move on to stage 2.
Stage 2
Your complaint and everything which we have done to try to resolve this will be passed on to the Head Of Accommodation.
The Head of Accommodation will contact you in 20 working days.
If all possibilities have been exhausted with YMCA Trinity Group we can refer you to the relevant Ombudsmen, but you can also involve them in earlier stages too.
If you would like support, we can arrange for someone impartial to help you or advocate on your behalf at any stage.
A full copy of the Accommodation complaints procedure is available on request. Please ask if you would like any of our forms translated.
Media
Media enquiries - click to view details
If you are a journalist and have a media enquiry, please contact the YMCA Trinity Group Communications team.
Telephone: 01733 373175
Email: admin@ymcatrinity.org.uk