Contact Us at YMCA Trinity Group

Cambridge

Queen Anne House
Gonville Place
Cambridge CB1 1ND
Telephone: 01223 356998
Email: admin@ymcatrinity.org.uk

Ipswich

2 Wellington Street,
Ipswich,
Suffolk IP1 2NU
Telephone: 01473 252456
Email: admin@ymcatrinity.org.uk

Peterborough

The Cresset
Bretton Centre
Peterborough PE3 8DX
Telephone: 01733 373175
Email: admin@ymcatrinity.org.uk

 

Accommodation

Location

Address

Telephone

Email

56 Westgate Street, Bury St Edmunds, IP33 1QG

Bretton Centre, Peterborough, PE3 8DX

Gibson Lodge

2 Gibson Close, Ipswich, IP3 9RW

Gonville Place, Cambridge, CB1 1ND

101 Wellington St, Peterborough, PE1 5DU

Wellington Street

2 Wellington Street, Ipswich, IP1 2NU

Childcare settings

Location

Address

Telephone

Email

100 Blinco Grove,

Cambridge, CB1 7TS

129 Exning Road,

Newmarket, CB8 0EL

Alice Driver Road,

Ipswich, IP13 6XH

2 Wellington Street,
Ipswich, IP1 2NU

YMCA St Margaret’s Road,
Lowestoft, NR32 4HW

YMCA Water Lane,
Lowestoft, NR32 2NH

Gyms

Location

Address

Telephone

Email

Queen Anne House, Gonville Place, CB1 1ND

2 Wellington Street,
Ipswich, IP1 2NU

The Cresset, Bretton Centre, PE3 8DX

Projects

Project Name

Address

Telephone

Email

101 Wellington St,
Peterborough, PE1 5DU

hannahdalgarno@ymcatrinity.org.uk

129 Exning Road, Newmarket, CB8 0EL

lee.adamson@ymcatrinity.org.uk 
(Cambridge & King’s Lynn)
mike.sampson@ymcatrinity.org.uk 

(Peterborough)

Bretton Centre, Peterborough, PE3 8DX

Teresa 

07837268556

Imperial House, Bevan Street East, Lowestoft, NR32 2AA

2 Wellington Street, Ipswich, IP1 2NU

Recruitment

 

People choose to work at YMCA Trinity Group because they want to make a difference in the lives of young people and they want to work in an environment that will support them to do so.

Email: recruitment@ymcatrinity.org.uk

 

Resident’s complaint process

 

Making a complaint - click to view details

Get in touch with a member of staff. They will listen carefully and do their best to help resolve your complaint.

If, after we have tried to resolve your complaint, you do not feel we have helped, please let us know and we will start our formal process.

 

Stage 1

Your complaint will be passed onto a Senior Accommodation Project Worker. They will contact you on their next working day to let you know they have received your complaint.

The Senior Accommodation Project Worker will investigate and discuss options to find a resolution with you. This will usually take a maximum of 10 working days.

If you feel your complaint has not been satisfactorily resolved, we can move on to stage 2.

 

Stage 2

Your complaint and everything which we have done to try to resolve this will be passed on to the Head Of Accommodation.

The Head of Accommodation will contact you in 20 working days.

If all possibilities have been exhausted with YMCA Trinity Group we can refer you to the relevant Ombudsmen, but you can also involve them in earlier stages too.

If you would like support, we can arrange for someone impartial to help you or advocate on your behalf at any stage.

A full copy of the Accommodation complaints procedure is available on request. Please ask if you would like any of our forms translated.

Find Us

 

Feel free to use the map below to locate our accommodation, childcare and gym sites.