Understanding Behaviour as Communication (Formerly Known as Introduction to Managing Challenging Behaviour)

This is a set of two workshops which have been developed to address recent research that highlights the concern of a majority of teachers who believe that behaviour in the classroom is becoming more challenging to manage. Behaviour management has been highlighted as one of the key factors relating to teachers stress. These two workshops are designed to equip teachers so they understand and manage challenging behaviour more effectively.


Course Summary – Part One


Delivered by clinical professionals, this two hour workshop has been written against a backdrop of measures to increase the ability of teachers to discipline pupils and promote good behaviour. The content of the workshop is complementary to current guidance for schools which emphasises discipline for good behaviour whilst taking into account that behaviour is a form of communicating unmet emotional needs. This workshop is based on up to date research emphasising that a focus on mental health issues is essential to understanding, and therefore helping to change, some of the challenging behaviours of young people.


Course Summary – Part Two


The second two hour workshop is tailored to each individual setting and provides an opportunity to consult with YMCA Trinity Group and consider the practical strategies that your setting would like to explore in greater detail.


Learning Outcomes


  • To understand the nature of challenging behaviour as communication
  • To understand challenging behaviour in the context of the developing brain
  • To explore possible classroom strategies for managing challenging behaviour


Added benefits


To give more people the opportunity to develop their understanding, we have teamed up with The Skills Network to offer all schools that purchase our Whole Staff programmes the opportunity to access additional Level 2 Distance Learning courses in a variety of related topics. Not only can school staff benefit from the accredited programmes, but parents can also access them – free of charge.





Prices start from just £400 for a whole staff, two hour workshop, with bespoke packages and discounts on larger numbers available.  Individual places costing £45 per person per workshop can also be booked on our open courses where applicable.  See the ‘Contact Us’ section below for more details.



  • 97% improved their confidence in the subject area
  • 97% said the materials and methods used facilitated learning
  • 100% said the trainer was confident, prepared and knowledgeable
  • 97% said the methods and materials used facilitated learning
  • 96% enjoyed the session


“Really opened my eyes about how I can mirror a child’s behaviour, manage my own anger and make my empathy more explicit and constructive for the children in my class.” – Teacher

“Very relevant to my role, useful insight. It is comforting to know that empathy is the way forward – something I/we have already been practising” – Teaching Assistant


Contact us


To book your own course, please call 01733 373187 or email mentalhealthtraining@ymcatrinity.org.uk. For the latest open course dates, visit our Training Courses and Workshops page.