Pay: £23,082 per annum
Location: Flexible home / office based in Peterborough or Cambridge, plus regional travel.
Deadline: 8.30am, Monday 10th August 2020
Interviews: Tuesday 18th August 2020

Job role

An exciting opportunity has arisen for a Clinical Operations Manager to join our team to help manage our mental health services, across Cambridgeshire & Suffolk.

Working alongside our Mental Health team, you will:

  • Support the organisational strategic objectives for all mental health services
  • Support the Mental Health Programme Manager and provide leadership on clinical operations
  • Manage clinical service delivery in schools and other settings, ensuring a high-quality service is provided; and work with the Training & Development Manager to manage quality assurance processes.
  • Oversee the management, retention and growth of mental health services contracts in a range of settings and organisations
  • Recruit, deploy, oversee and quality assure a team of self-employed therapists and counsellors
  • Develop and oversee the implementation of impact monitoring, assessment and outcome measurement processes to ensure services are needs led, and evidence effectiveness
  • Identify, design and implement direct mental health services using evidence based approaches involving consultation with stakeholders
  • Adapt existing clinical services to new audiences such as youth organisations, housing, early years, and businesses.
  • Support schools and settings with their mental health needs by providing advice, whole school wellbeing consultations and signposting to relevant services
  • Work with the Training & Development Manager to actively keep up to date with new research, approaches and models to maintain high standards across all services
  • Manage the development of non-clinical programmes to raise awareness of mental health using a whole setting approach, including the development of resilience programmes, campaigns, events, PSHE curriculum resources, etc
  • To represent the organisation at internal and external events, membership groups, and strategic meetings to develop partnerships and share learning


Applicants should have the following qualities:

  • Experience of working in schools and developing partnerships with a variety of stakeholders
  • Sound knowledge of mental health, clinical governance, quality assurance, and evidencing impact
  • Sound knowledge and experience of working with schools to provide evidence based approaches, assessing needs and working with a range of stakeholders
  • Ability to oversee, motivate and engage others, with excellent interpersonal, organisational, leadership, time management and IT skills
  • A good understanding of the safeguarding agenda and able to recognise the limits of own authority within the role
  • Possess a minimum Level 4 or equivalent in Counselling, Therapy or a related mental health qualification having worked clinically with young people
  • A current driving licence and access to a car for work
  • Ability to work flexibly, including school based hours, working from home and occasional evenings as appropriate
  • Ability to work additional hours as required and/or adapt working patterns to meet service needs
  • Commitment to professional development both within and outside of working hours


Salary and benefits

This role is for 30 hours per week  equating to a salary of £23,082. Additional benefits we offer include:

  • 5 weeks holiday (Plus public holidays) Pro Rata for Part Time Staff
  • Free use of the YMCA Gyms
  • Competitive rates of pay and pension
  • DBS Cost Paid
  • Regular Supervisions
  • Induction Programme and on the job training opportunities
  • Continued professional development
  • Internal progression opportunities
  • Employee Assistance Programme



Apply now


For more information please see the Job Description (147KB, PDF) and our application guidance (243KB, PDF).



Alternatively, you can download and complete a word version of the application form (113KB, Word).

We would be grateful if you could also complete our Equality and Diversity Form (109KB, Word).

Please forward to or by post to:

YMCA Trinity Group
Rightwell East
PE3 8DX.


YMCA Trinity Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment.