Support Work – Accommodation Relief Worker (flexible working)

Contract: Accommodation Relief Workers
Pay: £11.11 per hour
Hours: Please indicate your availability on application
Location: Based at our Wellington Street Site IP1 2NU with travel to other local sites in Ipswich.
Deadline: Ongoing
Interviews: TBC
Job Reference: AW-IPS


Flexible hours, in a rewarding role where you can help to make a positive difference to a young person’s life.

We have a number of opportunities for Relief Accommodation Workers to help support the Teams working across our Accommodation Sites in Ipswich.

Read on & find out more….

About Us


YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff & volunteers feel directly translates to the quality of service & care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission.

We offer supported and emergency housing for young people, including care leavers, homeless young people, unaccompanied asylum seeker children, and young people with special needs. In addition, we offer parent and child supported housing.

Our philosophy of supporting young people holistically means that we provide not only a bed, but we also help a young person transition from dependence into independence by giving support, training, life skills and building resilience in order to lead to independent living.


For our teams we will ensure our policies and procedures are truly inclusive and work to ensure our environment is a place where everyone can thrive.


View Our Diversity & Equality Page


Job Role


Relief Accommodation Project Workers assist in the running of the residential areas of our projects.

Ensuring a high level of working practice and maintaining high standards of supervision and support, working alongside and supporting our Accommodation Teams to create a warm caring and homely atmosphere for our residents.

Various shifts are available, on and an as and when required basis. Our teams work 7 days a week, day, evening and nights shifts are available, please indicate your preferred availability on application.

YMCA Trinity Group is made up of over 500 staff and volunteers, many of our relief workers progress in their careers, applying for Full or Part Time contracted roles when opportunities arise.


Skills and Experience


In summary, successful applicants will have the following qualities:


  • Great interpersonal skills with the ability to deliver good face to face customer care
  • A good understanding of confidentiality
  • Ability to work in a non-judgmental and non-discriminatory way
  • Ability to interact with young people in a positive and confident manner
  • Ability to work under pressure
  • Experience using computers
  • Positive outlook and able to work as part of a team

Job Descriptions


Please read the job descriptions:


View Job Description

Accommodation Night Relief Worker Job Description (148KB, PDF)


View Job Description

Accommodation Relief Worker Job Description (167KB, PDF)

Salary and Benefits


In return, we are offering £11.11 per hour with additional benefits including:


  • DBS Check Facilitated / Cost Paid
  • Induction programme and on the job training opportunities
  • Regular supervisions
  • Internal progression opportunities
  • Employee Assistance Programme

Closing Date


Whilst this is ongoing recruitment, we do shortlist applications on a regular basis, therefore early application is advised. We reserve the right to withdraw this vacancy when roles are filled.

Contact Us


If you would like to discuss this role further, please contact; 01473 252456.

Ask for a senior member of the Accommodation Team to discuss Relief Accommodation Working, alternatively email


*Occasionally our emails will go into a Spam / Junk file, we suggest you check here if you are expecting to hear back from us.

Apply Now


Feel free to read our Application Guidance (243KB, PDF) before applying.


Complete online application


We would be grateful if you could also complete our Equality and Diversity Form.

If you are having trouble completing your online job application please contact and a member of our HR Team will be able to assist you.

YMCA Trinity Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment.